Excelsior Franchise Solutions
  • For Brands
  • For Consultants
  • About
  • Blog
Book a Call

Privacy Policy

Updated: June 2026

Excelsior Solutions LLC, its subsidiaries, and affiliates (collectively, "Excelsior Solutions LLC," the "Company," "We," or "Us") thank you for visiting the online resources we publish. We use the words "you" and "your" to mean you, the reader, and other visitors to our online resources who are, in all cases, over the age of 13. Our privacy statement informs you about the types of personal information we collect, how we use it, who we share it with and why, and what we do to protect it.

Online resources means the websites and other internet features we own that allow you to interact with our websites, including excelsiorfranchisesolutions.com and any subdomains.

Who We Collect Personal Information From

We may collect personal information from the following groups: visitors to and users of our online resources; our customers and clients; and third-party vendors and business partners.

Personal information generally means information that can be used to identify you or that can be easily linked to you (for example, your name, address, telephone number, and email address). If applicable privacy laws such as the California Consumer Privacy Act ("CCPA") or European General Data Protection Regulation ("GDPR") apply to us, our use of the phrase "personal information" includes the unique elements required by such laws.

What We Collect

There are two types of information we obtain from you online and then store and use: (i) non-personal information collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide to us or that is collected automatically.

By using our online resources or engaging our services, you are signifying that you agree with this section of our privacy statement and that we may use and disclose your information as described.

Voluntarily Submitted Information

If you participate in certain activities via our online resources, you may be asked to provide information about yourself. The types of personal information we collect include identifiers such as your name, email address, physical address, and phone number, as well as professional information such as your business background. We do not sell, rent, or trade voluntarily submitted personal information with third parties.

Some of the ways you voluntarily give us your personal information and how we use it:

  • Emails and Online Forms: When you send us an email or fill out an online form, your email address and any other personal information in the content of your message are retained by us and used to respond to you and process your request.
  • Booking a Call: When you schedule a call or consultation through our website, you submit personal information such as your name, email address, and phone number, which we use to confirm and manage your appointment and follow up with you.
  • Becoming a Client: We use any information provided by our clients to perform our contractual obligations, provide the services purchased, manage accounts, and communicate with them.

Non-sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Automatically Collected Information

When you visit our online resources, basic information is passively collected through your web browser via tracking technologies such as cookies. A cookie is a small text file downloaded onto your computer or mobile device when you access our website. It allows us to recognize your device and store some information about your preferences or past actions.

We allow third-party vendors to use cookies or similar technologies to collect information about your browsing activities over time following your use of the site. For example, we use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how you use our website. For more information on how Google uses this data, visit google.com/policies/privacy/partners. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We also use Meta Pixel and similar advertising tracking tools to measure the effectiveness of our advertising campaigns and to show relevant ads to people who have visited our website.

When and With Whom Do We Share Personal Information

We use non-personal information to administer our online resources and make business decisions. We use voluntarily provided personal information to respond to your inquiries and provide services you have requested. We do not sell or rent your personal information to third-party data vendors or marketing companies.

  • Service Providers: We may share your information with vendors and third parties who help us operate our business, such as email platforms, CRM tools, and scheduling software. These parties are contractually restricted from using your information for any purpose other than providing services to us.
  • Legally Compelled Disclosures: We may disclose your information to government authorities or other third parties when required by law, including in response to court orders and subpoenas.
  • Business Transfer: If Excelsior Solutions LLC or substantially all of its assets are acquired by a third party through an acquisition, merger, or reorganization, personal information may be one of the transferred assets.

Your Rights and Options

You do not have to provide personal information to access most of the content on our website. You may opt out of marketing communications at any time by clicking "unsubscribe" in any email we send or by contacting us directly.

Residents of California and individuals located in GDPR jurisdictions have additional rights regarding their personal information, including the right to access, correct, or delete personal information we hold about them. To exercise these rights, contact us at the address below.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted to this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Excelsior Solutions LLC
Saratoga Springs, New York
Email: info@excelsiorfranchisesolutions.com

Excelsior Franchise Solutions

Programs

For Brands For Consultants

Company

About Blog Contact
© 2026 Excelsior Franchise Solutions. All rights reserved. Privacy Policy Terms & Conditions Saratoga Springs, NY