Updated: June 2026
Excelsior Solutions LLC and/or its affiliates ("Excelsior Solutions LLC," "we," "our," "us") provide website features and access to services when you visit excelsiorfranchisesolutions.com or its subdomains, use our services, or engage with our content (collectively, "our Services"). We provide these services subject to the following conditions.
DBA Notice: Excelsior Solutions LLC operates under the trade name Excelsior Franchise Solutions. All references to "Excelsior Franchise Solutions" on this website and in our marketing materials refer to Excelsior Solutions LLC, doing business as Excelsior Franchise Solutions.
IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS BEFORE ACCESSING OR USING OUR WEBSITE OR SERVICES. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AND ARBITRATION PROVISIONS. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS.
By accessing or using our website or services, you agree to these Terms of Service. If you do not agree to these terms in their entirety, you are not authorized to use our website or services in any manner.
This is a binding agreement. These Terms, together with our Privacy Policy, form a legally binding agreement between you and Excelsior Solutions LLC. Excelsior Solutions LLC reserves the right to update and change these Terms at any time by posting updates to our website. Your continued use of our website after such changes constitutes acceptance of those changes.
Our website is intended for business professionals and adults. By using our website, you affirm that you are at least 18 years old, have the legal capacity to enter into a binding contract, and have read and agree to these Terms.
You may not use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with any other party's use of our website.
All content on our website is protected by U.S. and international copyright, trademark, and other intellectual property laws. No material on our website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted without our express written permission.
You agree not to:
We respect your privacy and the protection of your personal information. Your submission of personal information through our website is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Excelsior Solutions LLC offers marketing and business development services for franchise brands and independent franchise consultants. Specific service terms, deliverables, timelines, and payment schedules are outlined in individual service agreements or statements of work entered into between you and Excelsior Solutions LLC.
Payment must be received before services commence unless otherwise agreed in writing. We reserve the right to suspend or terminate services if payment obligations are not met.
Due to the nature of our services, all payments are generally non-refundable once work has commenced. Any exceptions to this policy will be outlined in your individual service agreement. If you have questions about our refund policy before engaging our services, please contact us prior to purchase.
THE RESULTS DESCRIBED ON THIS WEBSITE ARE OUR PERSONAL RESULTS AND IN SOME CASES THE RESULTS OF PREVIOUS OR EXISTING CLIENTS. PLEASE UNDERSTAND THESE RESULTS ARE NOT TYPICAL. WE ARE NOT IMPLYING YOU WILL DUPLICATE THEM. YOUR RESULTS WILL VARY AND DEPEND ON MANY FACTORS INCLUDING BUT NOT LIMITED TO YOUR BACKGROUND, EXPERIENCE, MARKET CONDITIONS, AND WORK ETHIC. ALL BUSINESS ENTAILS RISK AS WELL AS CONSISTENT EFFORT AND ACTION.
The sales figures, lead volumes, and growth metrics referenced on this website and in our marketing materials are provided for illustrative purposes only and do not constitute a guarantee of income or results.
Testimonials and case studies featured on our website represent the experiences of specific clients and are not a guarantee that you will achieve the same or similar results. Individual results will vary. We present testimonials as accurately as possible and do not fabricate or materially alter client statements.
OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, EXCELSIOR SOLUTIONS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) OUR WEBSITE OR SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of our website or services shall first be attempted to be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in New York.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in New York.
You agree to indemnify, defend, and hold harmless Excelsior Solutions LLC and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our website or services, your violation of these Terms, or your violation of any rights of another party.
Our website may contain links to third-party websites or services that are not owned or controlled by Excelsior Solutions LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the public, or for any other reason at our sole discretion.
We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the updated Terms.
Excelsior Franchise Solutions (operated by Excelsior Solutions LLC) may send you SMS text messages related to appointment confirmations, booking reminders, follow-up communications, and service updates when you opt in through our website or scheduling forms.
You can cancel the SMS service at any time. Text STOP to (518) 897-3542. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at info@excelsiorfranchisesolutions.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy.
If you have questions about these Terms of Service, please contact us:
Excelsior Solutions LLC
Saratoga Springs, New York
Email: info@excelsiorfranchisesolutions.com